The Outer Banks Chamber of Commerce is hosting a workshop featuring John Formica, the Ex-Disney Guy, on “Walt Disney’s Secrets to Hire Right, Train Right & Treat Right!”
This event, sponsored by SAGA Realty & Construction, will be held at Comfort Inn North, 1601 South Virginia Dare Trail, Kill Devil Hills, on Thursday, November 16 at 9:00 am.
John Formica is a leading authority on tourism, hospitality, and service industries who has inspired audiences across the globe with over 3,000 keynotes and seminars.
In this workshop, he will share his expertise on creating a Disney-like culture, positive leadership, team relationships, small business growth, and transforming any existing service level into a magical customer experience.
Attendees will learn:
✓ How to engage the heart and minds of your employees to gain loyalty and commitment.
✓ How to communicate effectively with your team to lead and create a positive culture right away.
✓ How to find and hire only the best people and never have a bad hire again.
✓ How to Measure Your Team To Learn Specific Actions To Take When Coaching Them To Be More Successful
✓ The one secret successful Disney leaders uses that will help you create a productive winning culture.
✓ How to conduct a successful coaching session and get the results you want with no backlash.
✓ Stop trying to motivate your staff and learn the questions to ask that is de-motiving them for better ways to create an environment where your staff will want to do a great job all the time!
✓ And Much More!
The cost to attend this program is $25 per person, and you can register at outerbankschamber.com or call (252) 441-8144.