Mediacom connects northeast N.C. residents to low-cost, high-speed internet through federal grant

Mediacom connects northeast N.C. residents to low-cost, high-speed internet through federal grant

July 14th, 2022

Mediacom Communications announced Wednesday that it now has more than 25,000 customers in a new federal program that enables low-income households to receive discounted or free broadband service.

Included in the federal infrastructure bill, the Affordable Connectivity Program (ACP) provides a monthly credit of $30 to eligible participants. The ACP credit can be applied to any residential service Mediacom offers for customers.

In an effort to maximize the ACP benefit for qualifying households, Mediacom made a commitment to the Biden Administration to provide 100 Mbps download speeds to low-income Americans for just $30 per month. By matching this $30 high-speed internet plan called Mediacom Connect-2-Complete Plus (C2C+) with the monthly $30 ACP credit, eligible customers can receive their broadband service from Mediacom for free.

“Reliable internet is no longer a nice-to-have — it’s a must-have,” said Mediacom Operations Director Kim Mason. “Without affordable access, people are cut-off from a digital world that increasingly relies on the internet to learn, work, search for jobs and receive health care.”

The Federal Communications Commission awards the monthly ACP credit to families with income at 200% of the federal poverty guideline or lower, and to those who qualify for other forms of government assistance. The broadband credit is limited to one per household. Customers who choose Mediacom’s C2C+ service receive lease-free modems and free installations.

Mason explained that Mediacom is working to expand enrollment and is asking local human service and non-profit organizations to also share information about the free and low-cost broadband options.

Mediacom’s broadband network extends through parts of Bertie, Camden, Chowan, Currituck, Martin, North Hampton, Perquimans, Tyrrell and Washington counties in northeastern North Carolina.

“We want everyone within reach of Mediacom’s broadband network to have access to high-speed internet,” Mason said. “With this program, we can help more people stay connected to loved ones and the resources that contribute to their well-being.”

The ACP benefit is available to both new and existing Mediacom customers who qualify.  Households interested in participating in the ACP must confirm eligibility to enroll in the program. Information can be found online at or by calling: 855-330-6918 (toll-free).

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